How = Why + Who + What

How = Why + Who + What OR Why + Who + What = How Does the order of this problem solving/solution discovery equation really matter? Yes, it does, and read more…

Serving Michigan Courts

Implementing organizational change – How?

First, there needs to be a change leader. This person is not responsible for the change itself, but is a catalyst and intermediary for the change. The change leader cannot read more…

CHANGE – what, why, and how

When is the last time that you implemented a major change in your life, either personal or professional? Chances are you had to think for a minute about this question; read more…

Examples for “The process of process”

In continuation of my previous blog, let’s look at some examples: In government, the biggest complaint of the people is the entanglement of paperwork. But paperwork ensures checks and balances read more…

The process of process

The idea of process is by nature industry-independent. Manufacturing, education, government, nonprofit…they all have processes through which the business at hand gets done. One question, however, that is rarely asked read more…

Client Review – Ottawa County

Accurate LEIN records are critically important in the criminal justice system.  LEIN stands for the Law Enforcement Information Network which produces criminal history reports.  Ottawa County, like many others across read more…


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